Italy

If a permanent return to Ukraine is communicated to the Italian authorities, the Temporary Protection status will be cancelled. You can reapply for temporary protection in case you change your decision to stay in Ukraine.

The temporary protection permits that have been issued in Italy can be renewed until 4 March 2026 upon request to the local Police Headquarter (Questura). You will be able to return to Italy as long as temporary protection is in place. Upon your return, you will automatically continue to benefit from temporary protection for as long as your permit is valid.

If you are still in Italy, you should inform the Police Headquarter (Questura) that issued your Temporary Protection residence permit. If you are in Ukraine, you should inform the Italian authorities in Ukraine (consulate/embassy). You must return your residence permit to the Italian authorities.

It’s possible to inform the competent authorities (Questura) by Certified email (PEC), but the Temporary Protection residence permit must be returned.

If you are living in a reception centre under the responsibility of a Prefecture, or in a SAI project, it is important for you to know that, according to Italian law, unjustified abandonment of facilities results in a revocation of the reception entitlements. Over the years, Prefectures have, by practice, taken decisions to revoke reception measures if people have left their facilities without justification for more than 48 or 72 hours.

People housed in the centres have the option of asking for permission from Prefectures or Servizio Centrale (through the facilities’ managing entities) to leave for longer periods, justifying the reason for the request.

If you are living in a reception centre under the responsibility of Civil Protection and managed by NGOs or other managing entities (named widespread reception facilities), you must inform Civil Protection about your decision and time out of the country.

If a permanent return to Ukraine is communicated to the Italian authorities, the Temporary Protection status will be cancelled. You can re-enter Italy with your biometric passport for the purpose of short stay. If you want to stay for a long term, you must regularize your presence upon arrival by going to the local Police Headquarter (Questura) to sign a “declaration of presence” and ask for a residence permit or temporary protection status.

Documents that can be used to enter Ukraine:

• Biometric passport (passport for traveling abroad)
• Diplomatic or service passport
• Valid child’s travel document
• Crew member ID card/seaman ID card
• Certificate for return to Ukraine

If your biometric passport has expired, you can extend it at the Ukrainian embassy or obtain a certificate for return to Ukraine. Please see below contact information for the Ukrainian Embassy in Rome:

Ukrainian Embassy in Rome

Address: Via Guido d’Arezzo, 9, Roma – 00198

No, you should contact the Ukrainian Embassy to communicate your need and obtain an identity document, with temporary validity, to re-enter the country.

The Ukrainian Embassy is located in Rome, Via Guido d’Arezzo 9, and receives Monday through Friday from 09:00 to 13:00 and 14:00 to 18:00. You can contact the offices at +39 06 841 2630 – Fax +39 06 854 7539 and email: [email protected].

You can also contact the consular representations located in different Italian cities:

– Rome: Via Monte Pramaggiore 13 – 00141.

Phone-Infoline: 06 82003641

Phone-Urgencies: +393519886823

Fax: +3906823706

E-Mail: [email protected]

Hours: 9 a.m.-1 p.m. and 2 p.m.-4 p.m. Tuesdays, Wednesdays and Thursdays; 10 a.m.-2 p.m. Saturdays.

– Milan: Via Ludovico di Breme, 11 – 20156.

Phone-Infoline: +3902801333

Urgency Phone: +393487254038

Fax: +390286984863

E-Mail: [email protected]

Hours: 9 a.m.-1 p.m.; 2-5 p.m. Monday through Friday; 10 a.m.-2 p.m. Saturdays.

– Naples: Via G. Porzio 4, Centro Direzionale Isola B3, int. 5-6 – 80143.

Phone-Infoline: +390817875433

Phone-Urgency: +393277364822

Fax: +390816057867

E-Mail: [email protected]

Hours: by appointment at the Consulate 09.00-13.00; 15.00-17.00 Monday through Thursday; 09.00-13.00 on Friday and Saturday.

If you are not a citizen of Ukraine and you are staying in Italy under temporary protection, you should be able to return to Ukraine using your Ukrainian residence permit. For more information, please contact Ukrainian authorities.

The Ukrainian Embassy is located in Rome, Via Guido d’Arezzo 9, and receives Monday through Friday from 09:00 to 13:00 and 14:00 to 18:00. You can contact the offices at +39 06 841 2630 – Fax +39 06 854 7539 and email: [email protected].

You can also contact the consular representations located in different Italian cities:

– Rome: Via Monte Pramaggiore 13 – 00141.

Phone-Infoline: 06 82003641

Phone-Urgencies: +393519886823

Fax: +3906823706

E-Mail: [email protected]

Hours: 9 a.m.-1 p.m. and 2 p.m.-4 p.m. Tuesdays, Wednesdays and Thursdays; 10 a.m.-2 p.m. Saturdays.

– Milan: Via Ludovico di Breme, 11 – 20156.

Phone-Infoline: +3902801333

Urgency Phone: +393487254038

Fax: +390286984863

E-Mail: [email protected]

Hours: 9 a.m.-1 p.m.; 2-5 p.m. Monday through Friday; 10 a.m.-2 p.m. Saturdays.

– Naples: Via G. Porzio 4, Centro Direzionale Isola B3, int. 5-6 – 80143.

Phone-Infoline: +390817875433

Phone-Urgency: +393277364822

Fax: +390816057867

E-Mail: [email protected]

Hours: by appointment at the Consulate or on the MFA platform 09.00-13.00; 15.00-17.00 Monday through Thursday; 09.00-13.00 on Friday and Saturday.

It’s advised by the Ukrainian government that returning children need to take a list of requirements from the school abroad where they studied. The checklist can be found here. 

The Ministry of Education advises collecting all the documents from the previous school where the child studied: subjects taken, exam results, evaluation system, etc. Please ask directly the Italian school where your child is enroled for more information on how to obtain the relevant documentation. 

If no documents are present, the child can pass a pre-evaluation exam and still enrol in a Ukrainian school. Please note that the child cannot be refused enrolment even with incomplete documents or missed subjects. Read more about school enrollment in Ukraine from the Ministry of Education and Science. 

Children shall be subject to the same entry and exit control as adults, as such, they will need an identity document valid for travelling. In case of need, they should contact the Ukrainian Embassy to obtain an identity document, with temporary validity, to re-enter the country.

The Ukrainian Embassy is located in Rome, Via Guido d’Arezzo 9, and receives Monday through Friday from 09:00 to 13:00 and 14:00 to 18:00. You can contact the offices at +39 06 841 2630 – Fax +39 06 854 7539 and email: [email protected].

The set of health records produced during a course of treatment or hospitalization at an Italian health facility, including all diagnostic and therapeutic activities, nursing care, and the patient’s clinical information, is called a “medical record” (cartella clinica). In Italy, every patient has the right to receive a copy. For this purpose, it is necessary to file a specific request directly to the health facility, either by going in person to the public relations offices or by sending the request by mail, certified email (PEC) or fax, enclosing a copy of your personal ID.

You will need to obtain a disability certificate issued in Ukraine. It can be done on arrival or remotely – please check the instructions on the governmental portal. 

Please note that even if your disability certificate obtained in Ukraine has expired, the document is automatically extended and is considered valid until 6 months after the end of martial law in Ukraine.

Italy signed an agreement with Ukraine to avoid double taxation. Therefore, income from employment is taxed in the country where it is earned. If you worked in Italy and paid taxes, you might be eligible for a tax refund. A tax refund for filled by your company must be submitted to the Italian Tax Agency.

Your bank accounts should remain open as long as your residence permit is still valid, even if it is inactive due to your decision to move back to Ukraine for a longer period. According to the Italian law, the current account can be closed unilaterally by the bank only after 10 years of non-use. In any case, the bank must inform the account holder.

Ukrainian citizens who have regularly worked in Italy and paid national insurance contributions have the same right to a pension as any Italian citizen. The pension benefit is not lost when they decide to return to their country of origin, even if no reciprocity agreement has been stipulated between Italy and Ukraine: the basic requirement is that they have fulfilled the requirements established by Italian law. You might be elegible for a refund of your contributions to the pension fund – please contact Italian National Institute of Social Security for more information.

During the martial law in Ukraine the procedure of entry with pets is simplified.  The pet must have:

• An identification document issued by the EU member state – pet passport or international veterinary certificate.
• Microchip
• Vaccination against rabies.

For more information, please visit State Service of Ukraine on Food Safety and Consumer Protection.

You can also find general information on regulations and advice when traveling with pets on the website of Ministry of Health.

The possibility for Ukrainian citizens (who lived in Ukraine before 24 February 2022) to work in Italy as health and social care professionals is renewed until 31 December 2025 with a condition of presenting the European Qualifications Passport for Refugees (EQPR).

Those who will receive their residence permit after 1 February 2025 will not be able to benefit from the economic contribution of 300 euros per month for a maximum of three months, previously provided for temporary protection holders. For those who have received their residence permit before 31 January 2025, the economic contribution can be requested, through the dedicated platform, by 20 February 2025.

On 15 January 2025, the Civil Protection Department was tasked with mapping the people housed in reception centres around the country and in other Civil Protection structures. Those who are still in need of public assistance after 31 January 2025 will be able to extend their reception measures until 30 June 2025, and thus remain in the Civil Protection structure they are in until that date. After this date, reception will still be guaranteed throughout the national territory but in the various structures of the Sistema di Accoglienza e Integrazione (SAI) or in governmental or temporary reception centres set up by the competent Prefectures.

Those who no longer need assistance will receive an extraordinary contribution of 250 euro per person (reduced by 20% for families with more than three persons and by 30% for families with more than five persons, with a maximum of 1,200 euro per family). This contribution will be paid on leaving the facility, if it occurs by 31 January 2025. Applications must be submitted via the already active platform for the economic contribution.