Czech Republic

Be cautious of people who offer you help but cannot provide you with official documentation to identify themselves and their organization. Keep your personal information and documents safe and confidential. If you feel that you are in danger, call emergency number 112 or the Police at 158.

To report a suspected case of human trafficking in the Czech Republic, contact the Czech Police at 158. You can also contact La Strada SOS Line at (+420) 222 71 71 71 or 800 077 777 (free of charge) or by e-mail: [email protected]

You can find additional information here Looking for help – LaStrada, Facebook – LaStrada

If you are already in Ukraine, call the National Hotline for Prevention of Human Trafficking at 0800505501/527.

Yes, you can travel back to Ukraine and later return to the Czech Republic if:

1. You hold a valid visa or a residence permit allowing you to re-enter Czechia (during the validity of those documents); or
2. You are entitled to a visa-free movement until the exhaustion of the maximum period of the visa-free movement; or
3. You hold a valid electronic visa document. Remember, if you leave the Czech Republic for more than 90 days, your temporary protection will be withdrawn.

Ukrainian citizens can enter Ukraine with one of the following documents:

1. Passport of a citizen of Ukraine for travel abroad (International passport)
2. Diplomatic passport of Ukraine
3. Service passport of Ukraine
4. Seaman’s identity card
5. Crew member’s certificate

The internal passport (ID card) is not included in this list. Therefore, it cannot be used to return to Ukraine. Instead, it is necessary to issue either an international passport or a certificate for returning to Ukraine. The conditions and deadlines for these documents’ production vary.

A certificate for returning to Ukraine grants the right to enter Ukraine. This document is issued by diplomatic missions or consular institutions of Ukraine abroad. A certificate for returning to Ukraine is issued by a foreign diplomatic institution (embassy/consulate of Ukraine abroad) on the day of application. The production of this document is usually a paid service.

If you or your relatives plan to return to Ukraine, but do not have a valid passport (the passport has expired, lost your passport or arrived in Czech Republic only with an internal passport or birth certificate), then you need to obtain a document from the consulate of Ukraine that will allow you to cross the border. To do this, you need to contact the nearest consular office of the Ministry of Foreign Affairs of Ukraine and issue a certificate of return to Ukraine (the so-called “white passport”). For information on Ukrainian embassy/consulates in the Czech Republic. Ukrainian Embassy in Czechia: Charlese de Gaulla 916/29 160 00 Praha 6-Bubeneč, Czechia.

Contacts:

Email: [email protected] Phone: +420 227020200 +420 227020212

You can also get information and help on the possibility and procedure for obtaining identity documents at the Counselling Centre located within KACPU in Prague. Address: Krajské asistenční centrum pro uprchlíky z Ukrajiny (KACPU), nám. OSN 844/1, 190 00 Praha 9, office on the 2nd floor. Contacts for advice and further communication: +420 722 032 678, [email protected] (within the specified working hours of KACPU): Mon-Thu – from 08:00 to 15:00, Fri – from 8:00 to 14:00 (except holidays). Facebook page.

If you are outside the country, you can contact the Counselling Centre by email  [email protected] or by phone at +420 722 032 678

If you are not a citizen of Ukraine and you are staying in the Czech Republic under temporary protection, you can return to Ukraine using your residence permit in Ukraine. If your residence permanent permit in Ukraine has expired, you should extend this document by contacting Ukraine consular services in the Czech Republic. Otherwise, to enter Ukraine, you will need to obtain a visa at the Ukrainian consulate.

You can also contact the Ukraine embassy in Czechia: Charlese de Gaulla 916/29 160 00 Praha 6-Bubeneč, Czechia.

Contacts:

Email: [email protected] Phone: +420 227020200 +420 227020212

It is recommended that you notify the school that you would like to cancel your child’s enrolment. I’m leaving the Czech Republic | nasiukrajinci.cz

Ask for an official document acknowledging your child’s educational attendance in the Czech Republic that will facilitate recognition of the qualifications in Ukraine. More information can be found here.

For subjects that were not covered in the Czech school, your child will be given an opportunity to take an assessment test in Ukrainian schools.

If your child was attending school in the Czech Republic, it is recommended to ask the school for an official document acknowledging your child’s studies and educational achievements, which will facilitate the recognition of your child’s education back in Ukraine. More information on what information the document should include can be found on the Ukrainian Ministry of Education and Science’s webpage.

Citizens of Ukraine cannot be denied entry to Ukraine under no circumstances. Children are subject to the same entry and exit control as adults. Please refer to State Border Guard Service of Ukraine for detailed information. Those crossing the border should have a passport or other document confirming their identity or at least a birth certificate. Children can cross the border with a birth certificate issued abroad.

In case there are no documents, in all countries apart from those where consular relations are ceased (i.e. Russian Federation), children would need to be assisted in obtaining a return certificate based on any documents that can confirm connection to Ukraine (and possessing its citizenship). Consulates may issue a return certificate based on copies of documents.

If a child is entering alone or with a non-parent adult, State Border Guard Service of Ukraine shall contact local child protection services, unless they have information about parents awaiting the child. It is advised to inform the Border Guard post that the parent is expecting the child on the Ukrainian side of the border in advance.

Please note that a child should also meet the exit requirements of the host country – please contact your local Ukrainian consulate to ask for information and get the required documents for return. In some cases, a birth certificate cannot be used as a travel document.

Please visit UNHCR Ukraine Help website for information on services available in Ukraine.

When planning your return to Ukraine, there are a few steps to consider regarding your bank accounts and social insurance in the Czech Republic:

1. Informing the Health Insurance Company. You must notify your health insurance company of the termination of temporary protection. It is possible to notify the health insurance company in person, by e-mail or via an online form. In this case, it is necessary to provide (attach) a document confirming the expiration of the visa and return the insurance card. Check with your health insurance company about the most appropriate method of notification or on the website of the Ministry of Health. Before leaving, you should check with your health insurance company if you have a debt, otherwise there might be a penalty fee.
2. Informing Urad prace (Labour office) : if you are registered at Urad prace as employee seeker or you receive any benefits. 
3. Closing bank accounts. While closing a bank account is not mandatory, it’s worth considering if you don’t plan to use banking services in the Czech Republic. Depending on the specific bank and the type of account, there may be associated fees. These fees can vary based on the corresponding tariff for servicing an open account. Common reasons for account maintenance fees include keeping a balance below the specified minimum amount, ceasing to use the associated debit or credit card, or exceeding the grace period for account servicing. Czech banks typically offer several methods for closing an account: personal visits, online procedures, registered letters, or telephone requests.
4. Dealing with tax issues.
5. Terminating your contracts with mobile service or internet providers in the Czech Republic.
6. Terminating your rental contract.
7. Terminating your labour contract.

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